5 Tips to Starting a Successful Membership Website
In the last few years, I have seen membership
subscription websites take the Internet by
storm. Most subscription sites offer their
subscriptions for a fee; however, a handful
offer their information for free to anyone who
will provide an email address and name.
The focus of this article will be on the
fee-based membership subscription websites. Back
in the Internet dark ages in 1997 or so,
everyone expected everything online to be free
of charge. For a few years, as more and more
people purchased computers and chose to be
online, that philosophy worked quite well.
Around the year 2000, however, that philosophy
began to change. The dot-com bust was beginning,
and many companies realized that continuing to
provide their services or content free of charge
wasn't going to work in the new Internet
marketplace. The fee-for-content phase was
beginning, and many were skeptical, saying the
people would never pay for something that was
once free.
Now, paying for information online has become
the rule, rather than the exception. Newspapers
charge to access their article archives;
membership associations charge to access their
membership lists; and membership subscription
websites charge to access the "insider"
information that a particular industry or niche
finds vital for success.
I am amazed at the number of membership websites
out there that cater to all interests. Here are
some examples:
- The Janitorial Store:
provides tools and resources on how to open and run a cleaning business.
- Landlord Support: helps
property managers with the challenges of managing and maintaining rental
property.
- Patterns Patch: offers
cross-stitch design patterns to avid cross-stitchers
- Dog Problems: teaches you how
to train your dog to become better behaved.
There are a number of companies providing membership subscription
software and services in the marketplace, and the prices are all over the
board. Two that come highly recommended are
MemberGate, which is a membership
website development company that will host and help you develop your
website, and aMember Professional,
which is software that you purchase and install to help you manage your
membership site.
Integrating a membership website as a key part of your marketing funnel will
be a time-consuming endeavor, but I think you'll find it worthwhile. Here
are some tips to keep in mind, as you think about launching your own
membership subscription website:
- Pick a niche market with which you have some experience and
credibility. Your audience is paying for your expertise and insight,
so trying to fake it won't work.
- Talk to members of your target market and evaluate their
enthusiasm for providing content they want online. You may find out
that they'd prefer the delivery of the content via a different medium.
- Determine the size of your market. Are there already some
products and services available for this market? How does your pricing
compare? How will they find you? What will be their incentive for
joining? What sets you apart and makes you different from others
offering a similar product or service?
- Is the information you're providing readily available offline?
If it is, people may not be willing to pay a monthly or yearly
membership fee to access the information. However, they may be
willing to pay for convenience if you bring all of the info together
under one roof.
- Don't think of a membership subscription website as a "get rich
quick" effort. It will take 3-6 months for you to develop the
content for and then launch the website, and at least another year to
build your membership and begin showing a profit.
A membership subscription website can be a phenomenal way to leverage
your expertise and can grow to become a lucrative multiple profit center
for your business. Create your business plan for your site and do the
research up front to determine if this strategy will be a viable profit
center for your business and how you will integrate it into your current
offerings.
(c) 2009 Donna Gunter
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